MSK Direct
We’ve partnered with Memorial Sloan Kettering Cancer Center (MSK) to provide access to world-class cancer care, support, and expert resources. This program is designed to assist you and your eligible family members in all stages of cancer whether it’s prevention, diagnosis, treatment, or caregiving. Whether you are facing a cancer diagnosis or seeking preventive measures, MSK Direct is here to guide you every step of the way.
MSK Direct provides services aimed at simplifying the cancer treatment process and supporting patients and their families through prevention to cancer prognosis. This service is available to all employees, regardless of enrollment in an Endeavor medical plan.
With MSK Direct, you have access to the following:
- Dedicated Care Advisors: Advisors can coordinate appointments with MSK doctors, gather medical records, review and explain what services are covered by your insurance, and ensure timely access to care.
- Oncology-Certified Nurses: Nurses can answer treatment questions for participants who receive care at an MSK facility or at a non-MSK hospital/treatment facility closer to their home.
- Expert Opinions and Treatment Plans: MSK doctors can work with your Primary Care Physician (PCP) to provide comprehensive treatment plans, ensuring you receive the best possible care without needing to travel to an MSK facility.
- Cancer Screening and Risk Assessments: Personalized screening recommendations and advice on reducing cancer risk are available through digital assessments and educational resources.
- Support for Caregivers: Resources and guidance are available to help caregivers navigate the complexities of cancer care.
If you’re enrolled in the Endeavor Aetna medical plan and need services at an MSK facility, your care as covered under your medical plan will be considered in-network. If you are not enrolled in an Endeavor medical plan, you can check whether the MSK facility is in your medical plan’s network by contacting them.
To learn more about MSK Direct or to access its services, you can visit mskcc.org/myemployer or call the dedicated MSK Direct phone number at 844-506-0589. The MSK Direct team is available Monday through Friday from 8:00 am ET to 6:00 pm ET, and messages left outside of these hours will be returned the next business day.