Experts When You Need Them
Aetna One Concierge
Aetna One Concierge is your primary resource for all medical-related inquiries. Whether you need assistance finding the right doctor, seeking a second opinion, or navigating complex medical needs, Aetna One Concierge is here to help. Through Aetna One Concierge, you’ll be connected with your own, personal Aetna One Advocate. This benefit is available, at no cost, to any employee enrolled in one of the Aetna | Endeavor medical plans.
Visit the Aetna One Advocate website or call (833) 948-3539 for assistance.
Meet Sarah
Meet Sarah, a new employee who recently enrolled in the HDHP. After experiencing persistent headaches, she feels overwhelmed trying to find a specialist. By reaching out to Aetna One Concierge, Sarah quickly connects with a knowledgeable advocate who helps her schedule an appointment with a neurologist and provides information on what to expect during her visit.
ComPsych GuidanceResources®
ComPsych GuidanceResources® offers comprehensive behavioral health support and expert health advocacy services to all employees and their family members, regardless of medical plan enrollment. Whether you're facing stress, anxiety, or need assistance navigating healthcare options, ComPsych provides individualized support tailored to your needs. You and your family—including spouses, domestic partners, dependent children, parents, and parents-in-law—can access counseling services, mental wellness resources, and guidance from knowledgeable consultants who can help you understand medical expenses, resolve billing issues, navigate claims, and find the right resources for your health challenges.
ComPsych GuidanceResources® is available to all employees and their family members at any time of the day, 24/7. Call (800) 336-2150 to speak with a GuidanceConsultant.
Meet Raj
Meet Raj, a long-time employee who has been feeling stressed due to work and personal challenges. He is not enrolled in an Aetna medical plan through Endeavor, so he does not have access to the Aetna One Concierge program or AbleTo. But, he learns about ComPsych GuidanceResources® and decides to reach out for support. After a few sessions with a counselor, Raj feels more equipped to manage his stress and improve his overall well-being.